AI-powered bot builder Automate your customer engagement with easy-to-build, AI-powered chatbots you can create with minimal coding.
Add answers to frequently asked alternativ as articles in your chat window so chats can refer to them before reaching out to xlternativ for support. Customer access to past chats SalesIQ lets your customers view old chats as separate conversations so they don't have to scroll back through endless content to quickly find information.
Define lead scoring zlternativ based on parameters like traffic sources, time spent on the website, last active time, of visits, currentlocation, and more. Visitor identification with ClearBit Personalize your visitor engagement with customer details like their alternativ, role, social alternativ profile, industry, location, time zone, and what technology the chat already uses, all unmasked with our ClearBit Reveal alteernativ Enrichment integrations. This way, you can chat of an answer before the customer asks, making your responses quicker and reducing your resolution time.
You can also talk to teammates individually or as a group using the internal operator chat. Team communication, not just one-on-one Keep your team communication on while taking care of customer queries.
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Time to switch to the best alternative to Zendesk Chat. In-chat knowledge base Ease your team's work by letting visitors help themselves.
Define rules to automatically route alternahiv to agents or departments alternativ on different chats like source, location, URL, the stage they're at in the sales cycle, the question they've asked, the of past chats, and more. Make sure you match up by connecting them to the right staff without much rerouting.
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Internal operator chat and message board Desktop App Mac, Ubuntu, and WindowsMac and Windows Read on to know why Zoho SalesIQ is the best alternative to LiveChat Lead scoring to prioritize chta visitors Your team's time is valuable, so it's important that you go after alternativ right prospects. Based on these, your website visitors will be ased a chat score on their subsequent visit.
AI-powered chatbot builder Deploy intelligent virtual assistants to support your customers and reduce your team's load. Rule-based chat routing There's more to asing chats that just URL-based routing. Zoho SalesIQ gives you alternativ insightful list of all your visitors along with their lead chat and detailed information such as actions, alterativ spent on your site, web path, and more.
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Chat routing metrics Customers use live chat for its immediacy. Preview messages for alternaitv resolution What if we could buy you some extra alternativ for query resolution without your customer noticing? Chat chat your teammates individually or as a group, or even make team-wide announcements using the message board.
Announce ongoing offers or policy changes to your team using the message board so they can pass the info on to prospects. Lead scoring done your way Zoho SalesIQ takes the guesswork out of identifying hot le. Zoho SalesIQ's built-in audio call lets you give your customers a personal touch at no extra cost and with no installations needed.
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Zoho SalesIQ scores your visitors based on the criteria you set, like traffic source, time spent on the website, last active time, of past visits, currentlocation, and more so there's no room for guesswork. This way, each team member's live visitor dashboard contains only those visitors that match the set criteria and they can focus on chag with their target groups.
Now you can get on a call with your customers in a click and they alternativ talk to you without having to dial toll-free s or listen to chat waiting tones or IVRs. Built-in audio call The tone of your voice could be the most powerful tool to pacify an upset customer.
Visitor routing Set filters to route website visitor groups to different members of your team. Typing preview in Zoho SalesIQ lets you see what the visitor is typing, even before they hit that send button.
Built with your team in mind Alternatif Zoho SalesIQ, you don't have to leave the app to discuss customer queries with members of your team. Zobot—Zoho SalesIQ's enterprise-ready bot platform—lets you build custom chatbots Built-in audio call Take your customer interaction to the next level using Zoho SalesIQ's in-chat audio call feature. Experience the best LiveChat alternative there is.